Client Service Excellence Award - Individual
2008
Louise Sanford, Associate Civil Engineer, Birmingham, UK
The quality of Louise Sanford’s service delivery for Lovell Partnerships has been of a very high standard. She has an excellent relationship with them that has been built around her dedication and commitment to providing a superb level of client care.
Louise has taken a very proactive approach in ensuring that her deliverables exceeds their expectations.
Vivienne Wilkinson, Senior Researcher, Information Centre, Wellington, New Zealand
Vivienne Wilkinson displays tremendous energy and passion for delivering service excellence to her clients. She puts the utmost effort into searching out the most relevant and useful information available and I am aware of the positive reinforcement that she regularly receives from a wide range of people throughout the business.
This is a wonderful reputation for her and the Information Centre.
Eqo Leung, Team Leader Architecture, Auckland, New Zealand
Eqo Leung consistently produces high quality project design which not only delights clients but is also recognised by peers within the profession in the securing of a number of design awards.His recent success with the Wilson Special Needs School in Auckland is a fine example of his “service excellence” delighting the Client.
The quality of the feedback and the accolades he has received from the client, the children from the school and their families, is truly inspiring.
Sany Zein, Vice President (Projects), Vancouver, Canada
Sany Zein is exceedingly well tuned to the needs of our Canadian and US clients and his influence has been the dominant factor in the business securing new revenue earning projects, which has led to the improved performance of the Western Canadian Business. Revenue was the foundation, without which sound performance would not have been possible and Sany’s personal contribution to client service excellence has been pivotal.





